Shipping policy
Standard Shipping, Orders Over $100, Free on all Australian Orders, with Australia Post, tracking.
Standard Shipping, Orders Under $100, Flat Rate AU$8.00, with Australia Post, tracking.
Australian Delivery Times: 2-8 business days
Express Post Shipping, Flat Rate AU$14.00 with Australia Post, tracking.
Australian Delivery Times: 1-4 business days
Bulk Buys Shipping, Flat Rate AU$20.00, 2 - 8 business days.
International Shipping, Flat Rate AU$14.00 with Australia Post, tracking.
We use Australia Post and you can check postage delivery times using the postcode 3126 here: https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/.
Re-delivery
A $10 redelivery fee will apply for the following reasons:
- Entering an incorrect address at checkout, causing your order to be sent back to us.
- Not picking up your item from the post office or courier depot, causing your order to be sent back to us.
International Shipping
We currently ship to all countries.
International shipping is available for a flat rate of AUD$14.00
Standard Service – Ships via AusPost and your country’s local mail carrier (i.e. Singpost, Canada Post, Royal Mail etc.) For example, if you live in Singapore, the package will ship out with AusPost, then be handed over to Singpost for delivery.
International Postal charges do not include possible taxes and duties which could be applied by customs in your country. The responsibility for any customs duties, foreign taxes or other fees which may be imposed is your responsibility. To comply with Australian export regulations, we are required to declare the exact value of all product(s) ordered and to mark them as “merchandise” even if you are buying as a gift for someone else.
Please message us via our 'Contact Us' page for any further questions and if you have special order needs.